Effective Date: March 18, 2025
1. We, Temp Control Services, LLC, located in Florida, are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and share your personal information. By using our website or services, you consent to the practices described in this policy.
2. Information We Collect
- Personal Information: We may collect personal information such as your name, contact information (email address, phone number, physical address), and payment information when you:
- Contact us through our website or by phone.
- Request a service or quote.
- Purchase products or services from us.
- Usage Data: We may automatically collect information about your use of our website, including your IP address, browser type, and pages visited.
- Cookies: We may use cookies to collect information about your browsing activity on our website.
3. How We Use Your Information
- To Provide Services: We use your personal information to provide the HVAC services you request, including scheduling appointments, completing repairs, and processing payments.
- To Communicate with You: We may use your contact information to respond to your inquiries, provide updates about your service, and send promotional emails or newsletters (with your consent).
- To Improve Our Services: We may use usage data to analyze website traffic, identify areas for improvement, and personalize your experience.
- For Business Purposes: We may use your information for internal analysis, marketing, and other business purposes.
4. How We Share Your Information
- Third-Party Service Providers: We may share your information with third-party service providers who assist us with tasks such as payment processing, email marketing, and website hosting. These providers are required to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law or legal process, or to protect our rights or the rights of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, we may transfer your information as part of the transaction.
5. Your Rights
- Access and Correction: You have the right to access and correct any personal information we hold about you.
- Opt-Out: You can opt-out of receiving promotional emails or newsletters by following the instructions in those emails.
- Data Portability: You may request a copy of your personal information in a portable format.
- Deletion: You may request that we delete your personal information, subject to legal requirements.
6. Security We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
7. Children's Privacy Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to this Privacy Policy We may update this Privacy Policy from time to time. We will post any changes on our website and notify you if the changes are material.
9. Contact Us If you have any questions or concerns about our Privacy Policy, please contact us at [Your Contact Information].
10. Governing Law This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Florida.