HVAC FAQ | Common Questions Answered | Temp Control Services

Question 1

How do I know if I need a new AC system or just a repair?

Accepted Answer

A good rule of thumb: if your system is 10+ years old and the repair cost is more than half the price of a new unit, replacement is usually the smarter investment. We offer free diagnostics on systems 10 years or older so you can make an informed decision without any pressure.

Question 2

What brands do you install?

Accepted Answer

We are an authorized York dealer and also install Trane systems. We service all major brands including Carrier, Lennox, Goodman, and Rheem. For new installations, we recommend York for its reliability, efficiency, and the industry-leading warranty we back it with.

Question 3

What warranty do you offer on new installations?

Accepted Answer

Every York system we install comes with a 10-year parts, labor, and refrigerant warranty — one of the best in the industry. Trane and other brands include standard manufacturer warranties. Ask us for details on your specific system.

Question 4

How long does a new AC installation take?

Accepted Answer

Most residential installations are completed in a single day. We handle everything from removing your old system to startup and testing of the new unit. Larger or more complex jobs (attic installs, ductwork modifications) may take longer — we'll give you a clear timeline upfront.

Question 5

What size AC system do I need for my home?

Accepted Answer

System sizing depends on your square footage, ceiling height, insulation, window count, and Florida's climate. An undersized unit runs constantly and never cools properly; an oversized unit short-cycles and leaves your home humid. Use our free online Pricing & Sizing Tool for an instant recommendation, or call us for a full Manual J load calculation.

Question 6

Do you charge extra for attic installations?

Accepted Answer

Yes. Attic installs require additional labor due to access, heat, and safety considerations. We add a $600 attic surcharge, which is clearly shown in your quote before you commit to anything.

Question 7

What is SEER2 and why does it matter?

Accepted Answer

SEER2 (Seasonal Energy Efficiency Ratio 2) measures how efficiently an AC system cools your home. The higher the SEER2, the lower your monthly electric bill. Florida's climate means your AC runs nearly year-round, so efficiency matters more here than almost anywhere else. We offer 16 SEER2 (good) and 19 SEER2 inverter (better) York systems.

Question 8

Do you offer free diagnostics?

Accepted Answer

Yes — we offer free diagnostics on systems 10 years or older, and for new clients on their first service call. We believe you should know what's wrong before you decide whether to repair or replace.

Question 9

How quickly can you get to my home?

Accepted Answer

We offer prompt service. Call 844-500-8367 (TEMP) and we'll get a technician scheduled as quickly as possible. We typically schedule within 24–48 hours.

Question 10

My AC is blowing warm air — what could be wrong?

Accepted Answer

Common causes include a refrigerant leak, a dirty air filter, a frozen evaporator coil, a faulty compressor, or a tripped breaker. Some of these are simple fixes; others require a technician. Call us and we'll diagnose it fast.

Question 11

My AC is making a strange noise — should I be worried?

Accepted Answer

Unusual sounds like banging, squealing, grinding, or rattling usually indicate a mechanical problem that will get worse if ignored. Turn the system off and call us. Catching it early almost always means a cheaper repair.

Question 12

Do you service all AC brands?

Accepted Answer

Yes. We service all major brands including York, Trane, Carrier, Lennox, Goodman, Rheem, American Standard, and more. Our technicians are trained on all makes and models.

Question 13

My electric bill has spiked — could my AC be the cause?

Accepted Answer

Absolutely. A dirty coil, low refrigerant, a failing capacitor, or a system that's simply too old can all cause your AC to work harder and use more electricity. A tune-up or repair often pays for itself in energy savings within a few months.

Question 14

What is included in a maintenance plan?

Accepted Answer

Our Silver Plan ($119/yr per system) includes one annual tune-up: condenser coil cleaning, drain line cleaning, blower wheel check, evaporator coil check, filter check and replacement, and a full duct inspection as needed. Our Gold Plan ($219/yr per system) includes everything in the Silver Plan across two visits per year, plus four 1-inch filters included — ideal for Florida's year-round cooling demands.

Question 15

Why do I need annual maintenance in Florida?

Accepted Answer

Florida's heat and humidity mean your AC runs far more hours per year than systems in most other states. That extra runtime accelerates wear on components, promotes mold and mildew growth in coils, and reduces efficiency. Annual maintenance catches small problems before they become expensive failures — and keeps your warranty valid.

Question 16

Does skipping maintenance void my warranty?

Accepted Answer

It can. Most manufacturer warranties — including York's — require proof of annual maintenance to honor warranty claims. Our maintenance plan keeps you covered and gives you documentation if you ever need to file a claim.

Question 17

How do I sign up for a maintenance plan?

Accepted Answer

Call us at 844-500-8367 (TEMP) or fill out our Free Estimate form and mention you're interested in a maintenance plan. We'll get you set up and schedule your first visit.

Question 18

Do you offer financing?

Accepted Answer

Yes. We offer financing through three lenders: Synchrony, Wisetack, and Regions Bank. This gives you multiple options to find the best rate and terms for your situation.

Question 19

How do I pre-qualify for financing?

Accepted Answer

Click the "Pre-Qualify" button in the top right of our website. It takes about 2 minutes and uses a soft credit pull — no impact to your credit score.

Question 20

What credit score do I need to qualify?

Accepted Answer

Requirements vary by lender. Synchrony and Wisetack both work with a range of credit profiles. We recommend pre-qualifying through all three to see your best options. There's no obligation and no hard credit pull during pre-qualification.

Question 21

Can I finance a repair, or only a new system?

Accepted Answer

Financing is available for both repairs and new installations, subject to lender minimums. Call us and we'll walk you through your options.

Question 22

What areas do you serve?

Accepted Answer

We serve North and Central Florida including Gainesville, Ocala, The Villages, Orlando, Leesburg, Clermont, Wildwood, Micanopy, Lady Lake, and surrounding communities.

Question 23

Are you licensed and insured in Florida?

Accepted Answer

Yes. We are fully licensed and insured in the state of Florida. Our license number is CAC1817953. We've been serving Florida homeowners since 2014.

Question 24

Do you work on commercial HVAC systems?

Accepted Answer

Our primary focus is residential HVAC. For commercial inquiries, call us at 844-500-8367 (TEMP) and we'll let you know if we can help or refer you to the right resource.

Question 25

How do I get a free estimate?

Accepted Answer

You can use our online Pricing & Sizing Tool for an instant quote, fill out our Free Estimate form, or call us directly at 844-500-8367 (TEMP). We'll get back to you quickly.

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Frequently Asked HVAC Questions | Temp Control Services

Frequently AskedHVAC Questions